52 products
52 products
Pikorua small wide single twist
(3)
| 5 stars |
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100% |
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0% |
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0% |
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0% |
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Tax included.
This is a beautiful Pikorua measuring 34mm in length x 37mm width. It is bound with a strong black waxed adjustable string. It has been finished with a beautiful polish in our Arrowtown workshop from genuine and high-quality New Zealand West Coast greenstone.
Please note that the colouring of your piece will vary slightly from the picture due to the individual characteristics of the stone. This makes all of our pieces special and unique, as no two pieces are the same.
Learn the meaning of the Pikorua Twist here.
Cancelation of orders:
You may only cancel your order before it has been sent so please contact us immediately via email so that your item isn't dispatched and we will fully refund the cost you have paid for that order. If your order has already been dispatched we are unable to cancel your order, in this case you would need to follow our returns policy.
Returns policy:
If you wish to return your item you need to contact us within 5 working days of receiving the item. Simply let us know your reason for returning the item. We are happy to offer you store credit for the amount that you have paid excluding any shipping and handling fees as these are non-refundable.
For the item to be approved for exchange of store credit it must be returned in its original packaging with care to ensure its safe return to us. Store credit will not be approved if item is returned damaged or broken in transit.
When returning an item, postage must be tracked, with signature required. We are not responsible for return postage costs. We are also not responsible for any items that are lost or damaged in transit - in which we do not offer a refund.
Engraved pieces - We do not offer returns/store credit for pieces with engraving as these pieces are individually customised with your own messages. We are not able to re-sell or re-use these items so please select your items and messages carefully. If you notice the wording was not what you requested - please contact us and we will do our best to sort through the problem and remediate it for you.
All returns will be looked at on a case by case basis following the above policy so please do contact us on hello@arrowtownstonework.co.nz
Dispatch times:
We do our best to dispatch your items within 1-2 days from your order, however engraved pieces can take 2-5 days due to the engraving process.
Courier in New Zealand.
We use overnight Courier Post when shipping within New Zealand which generally takes 1-2 days from pick up by courier. You will receive a tracking number when your piece/s have been packaged. You can use this tracking number on the NZ post tracking website to follow its journey to you.
International Courier.
We have two options for international postage - NZ post tracked mail & DHL express.
NZ post tracked mail - this is a mail service which has a tracking number allocated. Due to recent delays with worldwide shipping this service can take from 2-6 weeks.
DHL express - is our faster postage option which takes from 5-10 working days anywhere in the world.
Countries we post to commonly include
Australia
United Kingdom
Ireland
France
Switzerland
Germany
USA
Canada
UAE
UAE
Postage costs do vary between the different countries and are at a set price which will show at checkout. Some countries may require additional tax/duties on import to your country - See Important notice below.
If you are outside these counties please contact us to enquire about potential postage to your country. All international parcels will have a tracking number allocated to them.
Important Notice - Tax & Duty.
For overseas orders, any tax or duty charges determined by each country’s customs agency or its authorised service provider, are completely out of Arrowtown Stonework’s control. We do not cover these costs and they are expected to be paid by the recipient of the goods. Arrowtown Stonework is not responsible for and will not reimburse any of these charge and duties. Duties will vary depending on the country.
Medium Large Kawakawa, Tan Binding
(3)
| 5 stars |
|
100% |
| 4 stars |
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0% |
| 3 stars |
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0% |
| 2 stars |
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0% |
| 1 star |
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0% |
/
Tax included.
Size - 60mm x 36mm
A symbol of strength, determination, and courage in times of adversity. Made in our Arrowtown Workshop.
The Toki was an important tool that was wreathed in ritual. Toki were made in different sizes and shapes to suit the task. These Toki have been carved depending on the characteristics of the stone within our Arrowtown workshop. No Toki is the same as another and they all carry individual mana and character.
To learn the meaning of the Toki click here.
Cancelation of orders:
You may only cancel your order before it has been sent so please contact us immediately via email so that your item isn't dispatched and we will fully refund the cost you have paid for that order. If your order has already been dispatched we are unable to cancel your order, in this case you would need to follow our returns policy.
Returns policy:
If you wish to return your item you need to contact us within 5 working days of receiving the item. Simply let us know your reason for returning the item. We are happy to offer you store credit for the amount that you have paid excluding any shipping and handling fees as these are non-refundable.
For the item to be approved for exchange of store credit it must be returned in its original packaging with care to ensure its safe return to us. Store credit will not be approved if item is returned damaged or broken in transit.
When returning an item, postage must be tracked, with signature required. We are not responsible for return postage costs. We are also not responsible for any items that are lost or damaged in transit - in which we do not offer a refund.
Engraved pieces - We do not offer returns/store credit for pieces with engraving as these pieces are individually customised with your own messages. We are not able to re-sell or re-use these items so please select your items and messages carefully. If you notice the wording was not what you requested - please contact us and we will do our best to sort through the problem and remediate it for you.
All returns will be looked at on a case by case basis following the above policy so please do contact us on hello@arrowtownstonework.co.nz
Dispatch times:
We do our best to dispatch your items within 1-2 days from your order, however engraved pieces can take 2-5 days due to the engraving process.
Courier in New Zealand.
We use overnight Courier Post when shipping within New Zealand which generally takes 1-2 days from pick up by courier. You will receive a tracking number when your piece/s have been packaged. You can use this tracking number on the NZ post tracking website to follow its journey to you.
International Courier.
We have two options for international postage - NZ post tracked mail & DHL express.
NZ post tracked mail - this is a mail service which has a tracking number allocated. Due to recent delays with worldwide shipping this service can take from 2-6 weeks.
DHL express - is our faster postage option which takes from 5-10 working days anywhere in the world.
Countries we post to commonly include
Australia
United Kingdom
Ireland
France
Switzerland
Germany
USA
Canada
UAE
UAE
Postage costs do vary between the different countries and are at a set price which will show at checkout. Some countries may require additional tax/duties on import to your country - See Important notice below.
If you are outside these counties please contact us to enquire about potential postage to your country. All international parcels will have a tracking number allocated to them.
Important Notice - Tax & Duty.
For overseas orders, any tax or duty charges determined by each country’s customs agency or its authorised service provider, are completely out of Arrowtown Stonework’s control. We do not cover these costs and they are expected to be paid by the recipient of the goods. Arrowtown Stonework is not responsible for and will not reimburse any of these charge and duties. Duties will vary depending on the country.
Small Pikorua double twist
(9)
| 5 stars |
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89% |
| 4 stars |
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11% |
| 3 stars |
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0% |
| 2 stars |
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0% |
| 1 star |
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0% |
/
Tax included.
This is a beautiful double Pikorua measures 33mm long and symbolises the bond between two or more people, connecting the lives of friends or whanau. It has been finished with a beautiful polish out of Arrowtown Stonework workshop.
Please note that the colouring of your piece will vary slightly from the picture due to the individual characteristics of the stone. This makes all of our pieces special and unique, as no two pieces are the same.
Learn the meaning of the Pikorua Twist here.
Cancelation of orders:
You may only cancel your order before it has been sent so please contact us immediately via email so that your item isn't dispatched and we will fully refund the cost you have paid for that order. If your order has already been dispatched we are unable to cancel your order, in this case you would need to follow our returns policy.
Returns policy:
If you wish to return your item you need to contact us within 5 working days of receiving the item. Simply let us know your reason for returning the item. We are happy to offer you store credit for the amount that you have paid excluding any shipping and handling fees as these are non-refundable.
For the item to be approved for exchange of store credit it must be returned in its original packaging with care to ensure its safe return to us. Store credit will not be approved if item is returned damaged or broken in transit.
When returning an item, postage must be tracked, with signature required. We are not responsible for return postage costs. We are also not responsible for any items that are lost or damaged in transit - in which we do not offer a refund.
Engraved pieces - We do not offer returns/store credit for pieces with engraving as these pieces are individually customised with your own messages. We are not able to re-sell or re-use these items so please select your items and messages carefully. If you notice the wording was not what you requested - please contact us and we will do our best to sort through the problem and remediate it for you.
All returns will be looked at on a case by case basis following the above policy so please do contact us on hello@arrowtownstonework.co.nz
Dispatch times:
We do our best to dispatch your items within 1-2 days from your order, however engraved pieces can take 2-5 days due to the engraving process.
Courier in New Zealand.
We use overnight Courier Post when shipping within New Zealand which generally takes 1-2 days from pick up by courier. You will receive a tracking number when your piece/s have been packaged. You can use this tracking number on the NZ post tracking website to follow its journey to you.
International Courier.
We have two options for international postage - NZ post tracked mail & DHL express.
NZ post tracked mail - this is a mail service which has a tracking number allocated. Due to recent delays with worldwide shipping this service can take from 2-6 weeks.
DHL express - is our faster postage option which takes from 5-10 working days anywhere in the world.
Countries we post to commonly include
Australia
United Kingdom
Ireland
France
Switzerland
Germany
USA
Canada
UAE
UAE
Postage costs do vary between the different countries and are at a set price which will show at checkout. Some countries may require additional tax/duties on import to your country - See Important notice below.
If you are outside these counties please contact us to enquire about potential postage to your country. All international parcels will have a tracking number allocated to them.
Important Notice - Tax & Duty.
For overseas orders, any tax or duty charges determined by each country’s customs agency or its authorised service provider, are completely out of Arrowtown Stonework’s control. We do not cover these costs and they are expected to be paid by the recipient of the goods. Arrowtown Stonework is not responsible for and will not reimburse any of these charge and duties. Duties will vary depending on the country.
Engraved Greenstone Bracelet
(377)
| 5 stars |
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93% |
| 4 stars |
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3% |
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3% |
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/
Tax included.
We are busy making bracelets for Christmas gifts. Limited available
River Tumbled Engraved Greenstone Bracelet Made In Arrowtown.
Our local engraver carefully laser engraves the message or initials into the pendant or bracelet piece.
This greenstone symbolises a blessing from the natural world, bringing healing energy, connection, and protection to the wearer. These bracelets come in all different organic sizes and shapes and have an adjustable wrist strap and is a unisex design and made from New Zealand Greenstone.
Add your engraving message in the box above
-
Please write the words/initials/symbol # you want on the pendant in the box above.
- If you would like one of the symbols seen in the picture please write the number of one you would like e.g (14).
- Please consider the size of the pendant and the number of words that can fit on it.
- If you would like your engraving to be in a specific area on the pendant, please write this in the checkout notes.
- This takes up to 3 days to complete this process engraving before we can send the piece to you.
Each order comes with:
- A sustainable hessian bag for protection and gifting
- A hand-drawn greenstone bracelet meaning card
Gifting Upgrades
- You can add a premium eco bag for $2.95
- You can add gift wrapping and a personal hand written message
Bracelet sizing guide:
Each stone is unique and each bracelet is adjustable but please see the pictures for size guide.
-
Small (age 8 to adult) - Adjustable cord (110mm-200mm), Stone size (~22mm X 15mm)
-
Medium - Adjustable cord (150mm-250mm), Stone size (~26mm X 17mm)
-
Large - Adjustable cord (180mm-310mm), Stone size (~29mm X 19mm)
-
Extra Large - Adjustable cord (180mm-310mm), Stone size (~55mm X 25mm)
Cancelation of orders:
You may only cancel your order before it has been sent so please contact us immediately via email so that your item isn't dispatched and we will fully refund the cost you have paid for that order. If your order has already been dispatched we are unable to cancel your order, in this case you would need to follow our returns policy.
Returns policy:
If you wish to return your item you need to contact us within 5 working days of receiving the item. Simply let us know your reason for returning the item. We are happy to offer you store credit for the amount that you have paid excluding any shipping and handling fees as these are non-refundable.
For the item to be approved for exchange of store credit it must be returned in its original packaging with care to ensure its safe return to us. Store credit will not be approved if item is returned damaged or broken in transit.
When returning an item, postage must be tracked, with signature required. We are not responsible for return postage costs. We are also not responsible for any items that are lost or damaged in transit - in which we do not offer a refund.
Engraved pieces - We do not offer returns/store credit for pieces with engraving as these pieces are individually customised with your own messages. We are not able to re-sell or re-use these items so please select your items and messages carefully. If you notice the wording was not what you requested - please contact us and we will do our best to sort through the problem and remediate it for you.
All returns will be looked at on a case by case basis following the above policy so please do contact us on hello@arrowtownstonework.co.nz
Dispatch times:
We do our best to dispatch your items within 1-2 days from your order, however engraved pieces can take 2-5 days due to the engraving process.
Courier in New Zealand.
We use overnight Courier Post when shipping within New Zealand which generally takes 1-2 days from pick up by courier. You will receive a tracking number when your piece/s have been packaged. You can use this tracking number on the NZ post tracking website to follow its journey to you.
International Courier.
We have two options for international postage - NZ post tracked mail & DHL express.
NZ post tracked mail - this is a mail service which has a tracking number allocated. Due to recent delays with worldwide shipping this service can take from 2-6 weeks.
DHL express - is our faster postage option which takes from 5-10 working days anywhere in the world.
Countries we post to commonly include
Australia
United Kingdom
Ireland
France
Switzerland
Germany
USA
Canada
UAE
UAE
Postage costs do vary between the different countries and are at a set price which will show at checkout. Some countries may require additional tax/duties on import to your country - See Important notice below.
If you are outside these counties please contact us to enquire about potential postage to your country. All international parcels will have a tracking number allocated to them.
Important Notice - Tax & Duty.
For overseas orders, any tax or duty charges determined by each country’s customs agency or its authorised service provider, are completely out of Arrowtown Stonework’s control. We do not cover these costs and they are expected to be paid by the recipient of the goods. Arrowtown Stonework is not responsible for and will not reimburse any of these charge and duties. Duties will vary depending on the country.
Pikorua Single Twist
(24)
| 5 stars |
|
96% |
| 4 stars |
|
0% |
| 3 stars |
|
4% |
| 2 stars |
|
0% |
| 1 star |
|
0% |
/
Tax included.
This is a beautiful single Pikorua symbolises the bond between two people, connecting the lives of a friend or loved one. It has been finished with a beautiful polish from our Master Carver Lee Mullings in our Arrowtown workshop from NZ greenstone.
It is bound with a strong black waxed adjustable string. Please note that the colouring of your piece will vary slightly from the picture due to the individual characteristics of the stone. However, it will be of this light kawa kawa colour seen in the pictures.
Measures 54mm in length.
Learn the meaning of the Pikorua Twist here.
Cancelation of orders:
You may only cancel your order before it has been sent so please contact us immediately via email so that your item isn't dispatched and we will fully refund the cost you have paid for that order. If your order has already been dispatched we are unable to cancel your order, in this case you would need to follow our returns policy.
Returns policy:
If you wish to return your item you need to contact us within 5 working days of receiving the item. Simply let us know your reason for returning the item. We are happy to offer you store credit for the amount that you have paid excluding any shipping and handling fees as these are non-refundable.
For the item to be approved for exchange of store credit it must be returned in its original packaging with care to ensure its safe return to us. Store credit will not be approved if item is returned damaged or broken in transit.
When returning an item, postage must be tracked, with signature required. We are not responsible for return postage costs. We are also not responsible for any items that are lost or damaged in transit - in which we do not offer a refund.
Engraved pieces - We do not offer returns/store credit for pieces with engraving as these pieces are individually customised with your own messages. We are not able to re-sell or re-use these items so please select your items and messages carefully. If you notice the wording was not what you requested - please contact us and we will do our best to sort through the problem and remediate it for you.
All returns will be looked at on a case by case basis following the above policy so please do contact us on hello@arrowtownstonework.co.nz
Dispatch times:
We do our best to dispatch your items within 1-2 days from your order, however engraved pieces can take 2-5 days due to the engraving process.
Courier in New Zealand.
We use overnight Courier Post when shipping within New Zealand which generally takes 1-2 days from pick up by courier. You will receive a tracking number when your piece/s have been packaged. You can use this tracking number on the NZ post tracking website to follow its journey to you.
International Courier.
We have two options for international postage - NZ post tracked mail & DHL express.
NZ post tracked mail - this is a mail service which has a tracking number allocated. Due to recent delays with worldwide shipping this service can take from 2-6 weeks.
DHL express - is our faster postage option which takes from 5-10 working days anywhere in the world.
Countries we post to commonly include
Australia
United Kingdom
Ireland
France
Switzerland
Germany
USA
Canada
UAE
UAE
Postage costs do vary between the different countries and are at a set price which will show at checkout. Some countries may require additional tax/duties on import to your country - See Important notice below.
If you are outside these counties please contact us to enquire about potential postage to your country. All international parcels will have a tracking number allocated to them.
Important Notice - Tax & Duty.
For overseas orders, any tax or duty charges determined by each country’s customs agency or its authorised service provider, are completely out of Arrowtown Stonework’s control. We do not cover these costs and they are expected to be paid by the recipient of the goods. Arrowtown Stonework is not responsible for and will not reimburse any of these charge and duties. Duties will vary depending on the country.
Large Kawakawa, Tan Binding
(1)
| 5 stars |
|
100% |
| 4 stars |
|
0% |
| 3 stars |
|
0% |
| 2 stars |
|
0% |
| 1 star |
|
0% |
/
Tax included.
Size - 90mm x 28mm
A symbol of strength, determination, and courage in times of adversity. Made in our Arrowtown Workshop.
The Toki was an important tool that was wreathed in ritual. Toki were made in different sizes and shapes to suit the task. These Toki have been carved depending on the characteristics of the stone within our Arrowtown workshop. No Toki is the same as another and they all carry individual mana and character.
To learn the meaning of the Toki click here.
Cancelation of orders:
You may only cancel your order before it has been sent so please contact us immediately via email so that your item isn't dispatched and we will fully refund the cost you have paid for that order. If your order has already been dispatched we are unable to cancel your order, in this case you would need to follow our returns policy.
Returns policy:
If you wish to return your item you need to contact us within 5 working days of receiving the item. Simply let us know your reason for returning the item. We are happy to offer you store credit for the amount that you have paid excluding any shipping and handling fees as these are non-refundable.
For the item to be approved for exchange of store credit it must be returned in its original packaging with care to ensure its safe return to us. Store credit will not be approved if item is returned damaged or broken in transit.
When returning an item, postage must be tracked, with signature required. We are not responsible for return postage costs. We are also not responsible for any items that are lost or damaged in transit - in which we do not offer a refund.
Engraved pieces - We do not offer returns/store credit for pieces with engraving as these pieces are individually customised with your own messages. We are not able to re-sell or re-use these items so please select your items and messages carefully. If you notice the wording was not what you requested - please contact us and we will do our best to sort through the problem and remediate it for you.
All returns will be looked at on a case by case basis following the above policy so please do contact us on hello@arrowtownstonework.co.nz
Dispatch times:
We do our best to dispatch your items within 1-2 days from your order, however engraved pieces can take 2-5 days due to the engraving process.
Courier in New Zealand.
We use overnight Courier Post when shipping within New Zealand which generally takes 1-2 days from pick up by courier. You will receive a tracking number when your piece/s have been packaged. You can use this tracking number on the NZ post tracking website to follow its journey to you.
International Courier.
We have two options for international postage - NZ post tracked mail & DHL express.
NZ post tracked mail - this is a mail service which has a tracking number allocated. Due to recent delays with worldwide shipping this service can take from 2-6 weeks.
DHL express - is our faster postage option which takes from 5-10 working days anywhere in the world.
Countries we post to commonly include
Australia
United Kingdom
Ireland
France
Switzerland
Germany
USA
Canada
UAE
UAE
Postage costs do vary between the different countries and are at a set price which will show at checkout. Some countries may require additional tax/duties on import to your country - See Important notice below.
If you are outside these counties please contact us to enquire about potential postage to your country. All international parcels will have a tracking number allocated to them.
Important Notice - Tax & Duty.
For overseas orders, any tax or duty charges determined by each country’s customs agency or its authorised service provider, are completely out of Arrowtown Stonework’s control. We do not cover these costs and they are expected to be paid by the recipient of the goods. Arrowtown Stonework is not responsible for and will not reimburse any of these charge and duties. Duties will vary depending on the country.
Pikorua double on base
(9)
| 5 stars |
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100% |
| 4 stars |
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0% |
| 3 stars |
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0% |
| 2 stars |
|
0% |
| 1 star |
|
0% |
/
Tax included.
The Pikorua represents an eternal bond between people and cultures. The twist incorporates no beginning or end, which refers to the natural ebbs and flows of life, including the crossing of life paths between the two individuals. The double twist symbolises the special bond between three or more people which could be family/whanau and groups who are connected.
Learn the full meaning of the pikorua here
The Pikorua on base has been carefully carved and mounted on a greenstone base, creating a beautiful ornamental piece. This was crafted by Master Carver Lee Mullings in our Arrowtown workshop from New Zealand West Coast Greenstone.
Dimensions
Kawakawa base
Height (from bottom of base to top of pikorua) - 53mm
Depth (base) - 38mm
Width (base approx) - 42mm
Flower base
Height (from bottom of base to top of pikorua) - 51mm
Depth (base) - 35mm
Width (base approx) - 46mm
Cancelation of orders:
You may only cancel your order before it has been sent so please contact us immediately via email so that your item isn't dispatched and we will fully refund the cost you have paid for that order. If your order has already been dispatched we are unable to cancel your order, in this case you would need to follow our returns policy.
Returns policy:
If you wish to return your item you need to contact us within 5 working days of receiving the item. Simply let us know your reason for returning the item. We are happy to offer you store credit for the amount that you have paid excluding any shipping and handling fees as these are non-refundable.
For the item to be approved for exchange of store credit it must be returned in its original packaging with care to ensure its safe return to us. Store credit will not be approved if item is returned damaged or broken in transit.
When returning an item, postage must be tracked, with signature required. We are not responsible for return postage costs. We are also not responsible for any items that are lost or damaged in transit - in which we do not offer a refund.
Engraved pieces - We do not offer returns/store credit for pieces with engraving as these pieces are individually customised with your own messages. We are not able to re-sell or re-use these items so please select your items and messages carefully. If you notice the wording was not what you requested - please contact us and we will do our best to sort through the problem and remediate it for you.
All returns will be looked at on a case by case basis following the above policy so please do contact us on hello@arrowtownstonework.co.nz
Dispatch times:
We do our best to dispatch your items within 1-2 days from your order, however engraved pieces can take 2-5 days due to the engraving process.
Courier in New Zealand.
We use overnight Courier Post when shipping within New Zealand which generally takes 1-2 days from pick up by courier. You will receive a tracking number when your piece/s have been packaged. You can use this tracking number on the NZ post tracking website to follow its journey to you.
International Courier.
We have two options for international postage - NZ post tracked mail & DHL express.
NZ post tracked mail - this is a mail service which has a tracking number allocated. Due to recent delays with worldwide shipping this service can take from 2-6 weeks.
DHL express - is our faster postage option which takes from 5-10 working days anywhere in the world.
Countries we post to commonly include
Australia
United Kingdom
Ireland
France
Switzerland
Germany
USA
Canada
UAE
UAE
Postage costs do vary between the different countries and are at a set price which will show at checkout. Some countries may require additional tax/duties on import to your country - See Important notice below.
If you are outside these counties please contact us to enquire about potential postage to your country. All international parcels will have a tracking number allocated to them.
Important Notice - Tax & Duty.
For overseas orders, any tax or duty charges determined by each country’s customs agency or its authorised service provider, are completely out of Arrowtown Stonework’s control. We do not cover these costs and they are expected to be paid by the recipient of the goods. Arrowtown Stonework is not responsible for and will not reimburse any of these charge and duties. Duties will vary depending on the country.
Pikorua double twist
(0)
| 5 stars |
|
0% |
| 4 stars |
|
0% |
| 3 stars |
|
0% |
| 2 stars |
|
0% |
| 1 star |
|
0% |
/
Tax included.
This is a beautiful double Pikorua measures 40mm long and symbolises the bond between two or more people, connecting the lives of friends or whanau. It has been finished with a beautiful polish out of Arrowtown Stonework workshop.
Please note that the colouring of your piece will vary slightly from the picture due to the individual characteristics of the stone. This makes all of our pieces special and unique, as no two pieces are the same.
Learn the meaning of the Pikorua Twist here.
Cancelation of orders:
You may only cancel your order before it has been sent so please contact us immediately via email so that your item isn't dispatched and we will fully refund the cost you have paid for that order. If your order has already been dispatched we are unable to cancel your order, in this case you would need to follow our returns policy.
Returns policy:
If you wish to return your item you need to contact us within 5 working days of receiving the item. Simply let us know your reason for returning the item. We are happy to offer you store credit for the amount that you have paid excluding any shipping and handling fees as these are non-refundable.
For the item to be approved for exchange of store credit it must be returned in its original packaging with care to ensure its safe return to us. Store credit will not be approved if item is returned damaged or broken in transit.
When returning an item, postage must be tracked, with signature required. We are not responsible for return postage costs. We are also not responsible for any items that are lost or damaged in transit - in which we do not offer a refund.
Engraved pieces - We do not offer returns/store credit for pieces with engraving as these pieces are individually customised with your own messages. We are not able to re-sell or re-use these items so please select your items and messages carefully. If you notice the wording was not what you requested - please contact us and we will do our best to sort through the problem and remediate it for you.
All returns will be looked at on a case by case basis following the above policy so please do contact us on hello@arrowtownstonework.co.nz
Dispatch times:
We do our best to dispatch your items within 1-2 days from your order, however engraved pieces can take 2-5 days due to the engraving process.
Courier in New Zealand.
We use overnight Courier Post when shipping within New Zealand which generally takes 1-2 days from pick up by courier. You will receive a tracking number when your piece/s have been packaged. You can use this tracking number on the NZ post tracking website to follow its journey to you.
International Courier.
We have two options for international postage - NZ post tracked mail & DHL express.
NZ post tracked mail - this is a mail service which has a tracking number allocated. Due to recent delays with worldwide shipping this service can take from 2-6 weeks.
DHL express - is our faster postage option which takes from 5-10 working days anywhere in the world.
Countries we post to commonly include
Australia
United Kingdom
Ireland
France
Switzerland
Germany
USA
Canada
UAE
UAE
Postage costs do vary between the different countries and are at a set price which will show at checkout. Some countries may require additional tax/duties on import to your country - See Important notice below.
If you are outside these counties please contact us to enquire about potential postage to your country. All international parcels will have a tracking number allocated to them.
Important Notice - Tax & Duty.
For overseas orders, any tax or duty charges determined by each country’s customs agency or its authorised service provider, are completely out of Arrowtown Stonework’s control. We do not cover these costs and they are expected to be paid by the recipient of the goods. Arrowtown Stonework is not responsible for and will not reimburse any of these charge and duties. Duties will vary depending on the country.
Hei matau wide bound
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This is Hei Matau is 38mm in size & bound with a strong waxed adjustable string.
Adorned for protection and good luck the Hei Matau is a symbol to connect us to the sea and provide strength and safe travels. Our Hei Matau have been carved within our Arrowtown workshop. No hook is the same as another because of the characteristics within the stone. Please select from the individual binding options in the colour menu above.
Learn the meaning of the Hei Matau Hook here.
Cancelation of orders:
You may only cancel your order before it has been sent so please contact us immediately via email so that your item isn't dispatched and we will fully refund the cost you have paid for that order. If your order has already been dispatched we are unable to cancel your order, in this case you would need to follow our returns policy.
Returns policy:
If you wish to return your item you need to contact us within 5 working days of receiving the item. Simply let us know your reason for returning the item. We are happy to offer you store credit for the amount that you have paid excluding any shipping and handling fees as these are non-refundable.
For the item to be approved for exchange of store credit it must be returned in its original packaging with care to ensure its safe return to us. Store credit will not be approved if item is returned damaged or broken in transit.
When returning an item, postage must be tracked, with signature required. We are not responsible for return postage costs. We are also not responsible for any items that are lost or damaged in transit - in which we do not offer a refund.
Engraved pieces - We do not offer returns/store credit for pieces with engraving as these pieces are individually customised with your own messages. We are not able to re-sell or re-use these items so please select your items and messages carefully. If you notice the wording was not what you requested - please contact us and we will do our best to sort through the problem and remediate it for you.
All returns will be looked at on a case by case basis following the above policy so please do contact us on hello@arrowtownstonework.co.nz
Dispatch times:
We do our best to dispatch your items within 1-2 days from your order, however engraved pieces can take 2-5 days due to the engraving process.
Courier in New Zealand.
We use overnight Courier Post when shipping within New Zealand which generally takes 1-2 days from pick up by courier. You will receive a tracking number when your piece/s have been packaged. You can use this tracking number on the NZ post tracking website to follow its journey to you.
International Courier.
We have two options for international postage - NZ post tracked mail & DHL express.
NZ post tracked mail - this is a mail service which has a tracking number allocated. Due to recent delays with worldwide shipping this service can take from 2-6 weeks.
DHL express - is our faster postage option which takes from 5-10 working days anywhere in the world.
Countries we post to commonly include
Australia
United Kingdom
Ireland
France
Switzerland
Germany
USA
Canada
UAE
UAE
Postage costs do vary between the different countries and are at a set price which will show at checkout. Some countries may require additional tax/duties on import to your country - See Important notice below.
If you are outside these counties please contact us to enquire about potential postage to your country. All international parcels will have a tracking number allocated to them.
Important Notice - Tax & Duty.
For overseas orders, any tax or duty charges determined by each country’s customs agency or its authorised service provider, are completely out of Arrowtown Stonework’s control. We do not cover these costs and they are expected to be paid by the recipient of the goods. Arrowtown Stonework is not responsible for and will not reimburse any of these charge and duties. Duties will vary depending on the country.
Small bowl
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Greenstone Bowl Crafted in Arrowtown.
Small bowl Dimensions - 15cm x 10.15cm x 1.5cm
The ornamental design can be used to place jewellery, keys, office supply, or kai.
Cancelation of orders:
You may only cancel your order before it has been sent so please contact us immediately via email so that your item isn't dispatched and we will fully refund the cost you have paid for that order. If your order has already been dispatched we are unable to cancel your order, in this case you would need to follow our returns policy.
Returns policy:
If you wish to return your item you need to contact us within 5 working days of receiving the item. Simply let us know your reason for returning the item. We are happy to offer you store credit for the amount that you have paid excluding any shipping and handling fees as these are non-refundable.
For the item to be approved for exchange of store credit it must be returned in its original packaging with care to ensure its safe return to us. Store credit will not be approved if item is returned damaged or broken in transit.
When returning an item, postage must be tracked, with signature required. We are not responsible for return postage costs. We are also not responsible for any items that are lost or damaged in transit - in which we do not offer a refund.
Engraved pieces - We do not offer returns/store credit for pieces with engraving as these pieces are individually customised with your own messages. We are not able to re-sell or re-use these items so please select your items and messages carefully. If you notice the wording was not what you requested - please contact us and we will do our best to sort through the problem and remediate it for you.
All returns will be looked at on a case by case basis following the above policy so please do contact us on hello@arrowtownstonework.co.nz
Dispatch times:
We do our best to dispatch your items within 1-2 days from your order, however engraved pieces can take 2-5 days due to the engraving process.
Courier in New Zealand.
We use overnight Courier Post when shipping within New Zealand which generally takes 1-2 days from pick up by courier. You will receive a tracking number when your piece/s have been packaged. You can use this tracking number on the NZ post tracking website to follow its journey to you.
International Courier.
We have two options for international postage - NZ post tracked mail & DHL express.
NZ post tracked mail - this is a mail service which has a tracking number allocated. Due to recent delays with worldwide shipping this service can take from 2-6 weeks.
DHL express - is our faster postage option which takes from 5-10 working days anywhere in the world.
Countries we post to commonly include
Australia
United Kingdom
Ireland
France
Switzerland
Germany
USA
Canada
UAE
UAE
Postage costs do vary between the different countries and are at a set price which will show at checkout. Some countries may require additional tax/duties on import to your country - See Important notice below.
If you are outside these counties please contact us to enquire about potential postage to your country. All international parcels will have a tracking number allocated to them.
Important Notice - Tax & Duty.
For overseas orders, any tax or duty charges determined by each country’s customs agency or its authorised service provider, are completely out of Arrowtown Stonework’s control. We do not cover these costs and they are expected to be paid by the recipient of the goods. Arrowtown Stonework is not responsible for and will not reimburse any of these charge and duties. Duties will vary depending on the country.