Wherever possible we use sustainable packaging in the our wrapping and packaging to you.
Courier in New Zealand.
We use Courier Post to send the precious stone to you. You will receive a tracking number upon postage. We usually post within 1-2 days from your order.
We most commonly Courier Jade & Greenstone to Australia, USA & UK. However, if you are outside these counties please contact us with your enquire and order. Due to the stone being precious we are required to use a tracked courier service. The Courier prices are at a set price at will show at checkout.
For overseas orders, any tax or duty charges determined by each country’s customs agency or its authorised service provider, are completely out of Arrowtown Stonework’s control. We do not cover these costs and they are payable by the recipient of the goods. Arrowtown Stonework is not responsible for and will not reimburse any of these charge and duties. Duties will vary depending on the country. We have only have a one or two situations where this has happened to a customer for some particular reason.